Refund & Cancellation Policy

This policy is part of our Terms of Service. It applies to every order placed at quickfixseo.com.

1. Cancel or reschedule before kickoff

You can cancel or reschedule an engagement free of charge up to 24 hours before the agreed kickoff. We refund what you paid for that engagement in full, or move it to a new date.

Cancellations or changes within 24 hours of kickoff may incur a 50 % fee of the price of the engagement. We will tell you the amount before we charge it. If we hold a limited monthly slot for you and cannot fill it, the fee covers that cost.

2. Work already started

If you cancel after work has started, you pay for the work already delivered, in proportion to the scope completed, and we refund the rest. We provide a short written statement of what has been delivered.

3. Monthly services

Monthly services (Local Care, Link Building & Digital PR, Monthly SEO Management) can be cancelled with one month’s notice after any minimum term stated on the package. Minimum terms: three months for Local Care, Link Building & Digital PR and Monthly SEO Management Partner; none for Essential and Growth. Notice is given by email to support@quickfixseo.com. Months already paid and begun are not refunded, unless the cancellation falls under section 1 or section 5.

4. Consumers: your 14-day right of withdrawal

If you are a consumer, you have the right to withdraw from the contract within 14 days of its conclusion, without giving a reason (Section 1829 of the Civil Code). To withdraw, send a clear statement to support@quickfixseo.com. You may use the withdrawal form below, but you do not have to.

If you ask us to start within the 14 days: at checkout we ask you to confirm that you want the work to begin immediately. If you withdraw after the work has started, you pay a proportionate part of the price for what we have already delivered. If the service has been fully performed before the 14 days end, with your prior express consent and with your acknowledgement that you then lose the right to withdraw, the right of withdrawal ends (Section 1837(a) of the Civil Code).

If you did not ask us to start within the 14 days: we start after the period ends, and you can withdraw without cost until then.

We refund payments within 14 days of receiving your withdrawal, using the same payment method as you used for the order.

Business customers do not have a statutory right of withdrawal. Sections 1 to 3 apply to them.

Withdrawal form (optional)

To quickfixseo, Vysočanská 554/69, 190 00 Praha 9-Prosek, Czechia, support@quickfixseo.com I withdraw from the contract for the following service: [service and variant] Ordered on: [date] · Order reference: [QF-YYMMDD-XXXX] Name: [your name] · Address: [your address] Date: [date] · Signature (only if sent on paper)

5. If something is wrong with the work

If a deliverable does not match the scope listed for your package, tell us at support@quickfixseo.com within 14 days of delivery, or at the first opportunity after you notice. We confirm receipt and settle the complaint within 30 days. We correct the work, or, where correction is not possible, refund the part of the price that corresponds to the part not delivered.

6. Slots we cannot deliver

If we cannot start your engagement on the agreed date, we offer a new date. If you prefer, we refund the order in full.

7. How refunds are paid

Refunds go to the original payment method, or to the bank account you name for bank transfer orders. They are issued within 14 days of the date we agree to refund you.

8. Contact

support@quickfixseo.com · +420 720 977 458 · Vysočanská 554/69, 190 00 Praha 9-Prosek, Czechia · Monday to Friday 8:00 to 18:00, Saturday 9:00 to 16:00.